Job Summary:

Works with other installers and independently, in the completion of service calls. Responsible for excellent customer service and senior level service jobs.

Requires excellent communication skills
Self-motivated, task-driven, and able to apply best practices and our SOP
Excellent troubleshooting skills
Ability to create and execute in the field solutions
Ability to use hand and power tools
Compensation - $25.00- $30.00 per hour DOE

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

Complete complex audio/video service calls
Satellite/Cable system service calls
Advanced troubleshooting of simple and complex systems
Advanced networking service calls ( Araknis) ( Cisco, Ubuiquity, Ruckus a plus)
Advanced control system service calls for Crestron and Control4
Advanced lighting and shade service calls ( Lutron, Crestron, SI)
Complete understanding of multi-room systems
Advanced understanding of security system service
Completion of Alarm.com Academy
Completion of ProSource University within the first year of employment
Ability and Desire to Learn

Minimum Job Requirements:

Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Proficient in all Senior level qualifications
Excellent skills with desktop and mobile computing
Clean driving record and background check
Minimum of 3 years of field experience
Positive attitude!
Ability and Desire to Learn

Benefits of working at Simply Connected

Best culture in the business
Competitive pay
Advancement opportunities
Excellent benefits
Training program
Company vehicle

About Simply Connected

Simply Connected is a company that has been built, over 20 years, by two leaders, on integrity, honesty, hard work, and dedication to our clients. We strive every day to grow, learn, listen, and perfect our craft. Our team operates on mutual trust and respect for each other. If you want to join a team with a culture second to none in this industry, we look forward to meeting you!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $25.00 - $30.00 per hour

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.

According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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